Privacy policy

When you contact Fadior Home, we may collect your name, email address, company, country, project details, and any other information you choose to share through our inquiry forms or direct email.

We also collect limited technical information such as browser, device, and page activity to help us understand site performance and improve the website experience.

We use your information to respond to inquiries, prepare consultations, follow up on product or trade requests, and improve our website and service quality.

We do not sell your personal information. We use it only for legitimate business communication, analytics, security, and service operations.

This website may use cookies or similar technologies to remember basic preferences, understand traffic patterns, and measure site performance.

If analytics is enabled, visit information may be processed in aggregated form to help us understand which pages are useful and where the site can be improved.

We use Microsoft Clarity to understand how visitors interact with our website. Clarity records anonymised information about each visit, including the pages you view, scroll depth, click patterns, and how long you spend on each section. This helps us improve page layouts, diagnose usability issues, and prioritise design changes.

Clarity does not record the content you type into forms by default. Fields such as your name, email address, phone number, and message in our inquiry forms are masked before they leave your browser. Your interactions are processed by Microsoft Corporation as our data processor under Microsoft's privacy terms at https://privacy.microsoft.com/privacystatement. You can opt out of Clarity by enabling a tracking-prevention setting in your browser.

If you reach this site from one of our advertisements, we may record that your visit led to an inquiry so we can understand which advertisements are useful. This measurement runs only where you have accepted cookies, and it covers our advertising on Meta, TikTok, Google, and OpenAI's ChatGPT Ads.

For this purpose these advertising platforms act as our processors and may receive a securely hashed, irreversible form of contact details you submit — never the plain values — together with the fact that an inquiry was made. We do not send them the content of your message, your drawings, or your project files. Declining cookies switches this measurement off.

We may rely on trusted third-party providers to operate the site and handle core services such as hosting, content management, analytics, and inquiry delivery.

If you use our AI sales chat or kitchen concept tool, the text, contact details, and reference files you choose to submit may be processed by selected AI or image-generation providers only to respond to your request or prepare the concept output.

Those providers may process information only as needed to provide their service to Fadior Home and under their own privacy and security obligations.

We keep inquiry and communication data only for as long as needed to respond, maintain business records, or meet legal obligations.

We use reasonable administrative and technical safeguards, but no website or email workflow can guarantee absolute security.

If you have privacy-related questions or want us to review information you shared through this website, contact us at press@fadiorhome.com.