Commercial terms
Terms of sale and website use.
These terms explain the difference between browsing or requesting a quote and placing an accepted order. The final order document records the product, price, delivery, and policy terms that apply to a purchase.
Website information and inquiries
Product pages, public prices, an Inquiry List, quote requests, messages, and consultation forms provide information or begin a commercial discussion. They are not an accepted order, invoice, payment request, or promise to supply.
Submitting an inquiry does not reserve stock, confirm production, confirm a delivery country, or create an obligation to buy or sell.
When an order is formed
An order is formed only when the buyer accepts a final checkout or order document that identifies the product, quantity, delivery destination, price, freight and other charges, and Fadior Home expressly accepts that order or confirms receipt of the required payment.
If a later invoice or signed order document conflicts with general website copy, the accepted order document controls the commercial details for that order, subject to rights that cannot lawfully be excluded.
Prices, freight, duties, and other charges
A public product price excludes freight, import duties and taxes, customs or brokerage charges, local delivery, unloading, assembly, and installation unless the checkout or final order summary explicitly states otherwise.
The buyer must review the currency, product subtotal, destination-specific freight, order total, and responsibility for taxes and duties before accepting the order.
Product specifications and imagery
The accepted order document controls the SKU, quantity, dimensions, materials, finishes, hardware, and included services. For bespoke cabinetry, the approved design and specification documents also form part of the order.
Images, design renderings, screen colours, and room settings help explain a product but may not reproduce the physical finish, texture, scale, or lighting exactly. Any agreed variation or sample must be recorded in the final order documents.
Production and delivery
Production, handling, and transit estimates are order-specific. The shipping policy explains which delivery details must be confirmed before an order is accepted.
The buyer must provide accurate contact and delivery information and disclose access restrictions. A service such as local delivery, unloading, assembly, or installation is included only if the final order lists it.
Changes, cancellations, defects, and returns
The returns policy separates standard finished furniture from bespoke cabinetry. Eligibility, timing, condition, costs, and remedies depend on the product type and the final order terms.
Nothing in these terms excludes or reduces statutory rights or remedies that cannot be limited by contract in the buyer's jurisdiction.
Review the Shipping policy and Returns policy before accepting an order.